Transport Terms

DELIVERY AND PICK-UP PRICING

(1) ORDER PICKUP FEE (terms)

  • Fee : $20 + tax per order
  • Orders of $300 or more: free pick-up

(2) ORDER DELIVERY FEE (terms)

  • Fee : $50 + tax per order
  • Orders of $500 or more: free delivery in the local delivery zone*

(3) ASSEMBLED BY CUSTOMER IN STORE, DELIVERED BY MAYRAND (terms)

  • Fee : $30 + tax per order
  • $500 or more order : free delivery in the local delivery zone*

 

LOCAL DELIVERY ZONE - postal codes:

H1A Pointe aux Trembles H1B Montreal East
H1C, H1E Rivière des Prairies H1G Montreal North
H1H Montréal Nord Sud H1J, H1K Anjou
H1P, H1R, H1S  Saint-Leonard H1T, H1X, H1Y Rosemont
H1L, H1N, H1M, H1V, H1W Hochelaga H1Z, H2A Saint-Michel
H2B, H2C, H2M, H2N, H3L Ahuntsic H2E, H2P, H2R  Villeray
H2G, H2S Petite-Patrie H2H, H2J Plateau-Mont-Royal
H2K, H2L Centre Sud H3M, H4J, H4K Cartierville
H3N Parc Extension H3P, H3R, H4P Mont-Royal
H4L, H4M, H4N, H4R, H4S, H4T Saint-Laurent J3V Saint-Bruno-de-Montarville
J3X Varennes J3Y, J3Z Saint-Hubert
J4G, J4H, J4J, J4K, J4L, J4M, J4N Longueuil J4P, J4R, J4S, J4T Saint-Lambert
J4V Greenfield Park J4W, J4X, J4Y, J4Z Brossard
J5Y, J5Z, J6A Repentigny J6V, J6W, J6X, J6Y Terrebonne
J7L Mascouche Centre    

 

DELIVERY TERMS

We serve the local delivery area and we deliver to postal codes located in zoned business and commercial zones. We do not deliver to post boxes.

Delivery Requirements

  • Our deliveries are operated on business days during working hours: Monday to Friday, between 7:00 am and 5:00 pm. Parking restrictions and operating hours may affect the activity of our carrier.
  • We can only deliver to one central place per order. We can not carry orders by hand to go up or down the stairs. We can not stock shelves or rotate goods.
  • CHEP pallets are billed $28 per piece unless they are brought back to Mayrand.
  • If you do not receive the order upon arrival of our carrier, an over-charge applies. The over-charge amount is equal to the regular flat-rate transportation fee ($ 50 + taxes). Undelivered fresh and perishable products remain invoiced.

Delivery Hours and Lead Time

  • Place your order online before noon for it to be delivered as of the next day.
  • Orders can be scheduled for a future delivery date up to 5 business days from placing the order. The applicable price is the price in effect at the time of the order's shipment.
  • You will be informed of the delivery by email and SMS (if you a cell number was provided).

IN-STORE PICK-UP TERMS

Orders must be picked up at Mayrand, located at 9701 Louis-H.-La Fontaine Blvd., Anjou, QC H1J 2A3.

Order Pick-up Requirements

  • Your or your receiver have the order number and an official photo ID. A copy of this document will be made and kept in the Mayrand registers. The person who shows up must match the identity of the receiver declared upon placement of the order online.
  • No order can be given to a previously undeclared recipient or whose identity has not been verified.
  • If you do not pick up the order at our warehouse, an over-charge applies. The amount of the over-charge is equal to the regular flat-rate assembly fee ($ 20 + taxes). Undelivered fresh and perishable products remain invoiced.
  • CHEP pallets are billed $28 per piece unless they are brought back to Mayrand.

Pick-up Hours and Lead Time

  • Pick-up times are Monday to Friday between 7 am and 5 pm.
  • Place your order online before noon to pick it up the next day.
  • Orders can be scheduled for a future delivery date up to 5 business days from placing the order. The applicable price is the price in effect at the time of shipment of the order.
  • You will be informed of the delivery by email and SMS (if a cell number was provided).

Do you need help?

Please consult our FAQ (Frequently Asked Questions) or contact us at 514 255-9330 at ext. 171, ext 143 or ext. 168, from Monday to Friday between 8:00 am and 5:00 pm, or by email.

 

Mayrand Food Depot TM

9701, boulevard Louis-H.-La Fontaine
Anjou, QC H1J 2A3
Phone: 514-255-9330

Open 7 days a week, no membership required

Monday to Wednesday: 6:00 am to 6:00 pm
Thursday and Friday: 6:00 am to 9:00 pm
Saturday6:00 am to 6:00 pm
Sunday: 8:00 am to 6:00 pm

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