Return Policy

Return of any product bought at Mayrand

In-store or online at mayrand.ca

Items must be returned to Customer Service at the Mayrand store entrance. Returned items must be brought back new, unused, with their label, in their original packaging and Mayrand invoice, within 30 days of purchase for long-life products. Fresh products must be brought back within 15 days.

The following items are not exchangeable nor refundable: gift cards, products on sale. Refunds are delivered at the product's price when purchased.

The reimbursement conditions are made at the price of the product during its purchase.

Return of equipment, machines, and kitchenware

The brought-back item and the reason for its return will be reviewed by our experts in the kitchenware and equipment department.

If our experts are not available at the time of your visit, our customer service will accept your item and will keep your details on the merchandise return form.

No refund will be granted without being reviewed by an expert. You will be contacted at the latest by our customer service, the week following your return, for refund terms.

Do you need help?

Please consult our FAQ (Frequently Asked Questions) or contact us at 514 255-9330 from Monday to Friday between 8:00 am and 4:30 pm, or by email.

Mayrand Anjou

9701, boulevard Louis-H.-La Fontaine
Anjou, QC H1J 2A3
Téléphone : 514-255-9330

 

Mayrand Brossard

151 Boulevard Lapinière, suite S100
Brossard, QC J4W 2T5
Téléphone : 514-255-9330

 

Mayrand Laval

3615, Autoroute 440,
Laval, QC
H7P 5P6
Téléphone : 514-255-9330

 

Mayrand Saint-Jérôme

400 Rue Lamontagne
Saint-Jérôme, QC J7Y 0E1
Store phone: +1 (450) 990-2289