E-Commerce In-store Pickup Associate

Starting date: As soon as possible | Work schedule: Full-time weekdays and weekends | Employment status: Permanent

The E-Commerce Click and Collect Associate will be part of the store's operations team and will be responsible for preparing orders and serving customers when they pick up their online purchases.

Your tasks will consist mainly of:

  • Creating a link between our commerce platform and ERP tool to ensure the seamless management of customer orders
  • Handling the administrative management of documents necessary for the preparation and delivery of goods
  • Ensuring the order preparation area is optimized, clean and efficient
  • Being the order preparation team’s point of reference and preparing their work
  • Training your team to properly use order forms and pick-up lists
  • Ensuring there is good communication between the store’s various departments and the Mayrand E-commerce Order Coordinator
  • Delivering high-quality, welcoming and reliable service to customers
  • Measuring your performance and areas of improvement, and continuously searching for ways to enhance your performance

Skills required :

  • Minimum (2) years experience in logistics, customer service or an equivalent field
  • Fluency in oral and written French (English fluency is a bonus)
  • Organizational, time-management and prioritization skills
  • Ability to work with computer tools
  • Customer service skills
  • Team spirit and the ability to provide support to the operational teams
  • Autonomy, ability to take initiative and work well under pressure

Why work at Mayrand?

  • Welcoming and dynamic work environment
  • Company established since 1914 and growing at a rapid pace
  • Favorable working conditions and group insurance
  • Employee discount of 10%
  • Continuing education programs
  • Possibility to evolve within the company

Please send your resume to rh@mayrand.ca 

How to apply

If you are interested in this position, please contact us at: rh@mayrand.ca

Mayrand Anjou

9701, boulevard Louis-H.-La Fontaine
Anjou, QC H1J 2A3
Téléphone : 514-255-9330

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Mayrand Brossard

151 Boulevard Lapinière, suite S100
Brossard, QC J4W 2T5
Téléphone : 514-255-9330

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Mayrand Laval

3615, Autoroute 440,
Laval, QC
H7P 5P6
Téléphone : 514-255-9330